We worked with Jemma to copy-write and edit content for our new website. She helped us to perfect our tone, ensuring the text embodied how we speak to our key audience. Jemma was invaluable in checking our website content for continuity, cohesiveness and flow, improving the readability of our content, and the consistency of our editorial style. Jemma also created an editorial style guide for us to use to unite the writings of our staff in future.
It's always a pleasure to work with Jemma! She is a very reliable and punctual translator even though the deadlines are usually very tight. Moreover, the texts we generally send are not the easiest ones, but Jemma always delivers high-quality translations. Communication is easy and quick. We will be happy to entrust Jemma with our translation projects also in the future.
"Jemma was instrumental in enabling the creation and deployment of the terminology initiative developed by the digital content function at Three to ensure consistency of language across the organisation. She worked with the wider team on the end-to-end process encompassing presentation of the business case, workshops, training and practical recommendations on in-house implementation.
Jemma is a true professional and her expertise has ensured that we have created a valuable business asset to support our digital content creation process. It has been a pleasure to work with Jemma on such an interesting project."
"Jemma was an amazing teacher for myself and my team. She undertook the daunting task of teaching us all about Terminology from scratch, starting with big group workshops, then drilling down into the minute details during intensive webinar sessions.
She was succinct and thorough, and always took the time to go back and readdress any issues we had. Jemma's been hugely valuable to us, and the skills she's taught us are going to be hugely beneficial to not only my team, but the wider company. I'd highly recommend her services to anyone wishing to improve their Terminology knowledge or glossaries."
"I was extremely pleased with Jemma's transcription service. My audio transcription needs were very specific due to the highly technical nature which very few translators could handle."
"Jemma is incredibly reliable, she understands and takes complicated/detailed subjects and simplifies them through her copywriting skills. Jemma, she has built a strong relationship with us as a client because of her reliability, high standard of work and fast pace execution on all projects."
"Jemma provided us with an exemplary level of service in devising new CS>EN quality management testing for us to test new external resources at our company. Not only did she process these in a timely manner with acute attention to detail, she offered her services in reviewing all potential new prospects that we get through, and thus, has been a linchpin in growing our CS>EN pool for the future."
"Jemma is a fantastic language tutor. She really builds your confidence in speaking the language right from the outset. Jemma was teaching me essential Russian for a trip to Moscow and St. Petersburg. I am so glad I did as all the road signs are in Russian and one needs to understand the Cyrillic alphabet to navigate (certainly around Moscow). In actual fact what Jemma taught me was so much more, not only in the space of 3 months I was able to read the alphabet but I was able to speak and understand essential Russian such as greetings, asking directions, reading the menu etc. I can’t recommend her enough as her teaching style is one that many language students would appreciate and benefit from. She has so inspired me that I am now considering taking up the language."
Jemma has a real passion for terminological research and accuracy. She's been able to identify a missed opportunity for the company in the lack of terminology management, and to act on it with a very compelling business case. Her work has no doubt significantly contributed to the definition of a clearer and more customer-centric vocabulary at PayPal, not only in British English but across all served languages.